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Hi Zanthe, It looks like your identity verification couldn't be completed online. One of our team members will help you complete it manually. This is required for you to receive your NZQA standards and doesn't affect your course booking or your place on the course. Someone in our team will be in touch to help you complete your registration. Below is your case reference number.
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| Your booking |
| First Aid Level 1 |
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STARTS:
12 Nov 2026 8:00 PM
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ENDS:
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1 Queen Street, Auckland CBD
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| Order No: 90001234 |
| Training ID: 90001234 |
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Your case reference number: 00012345 If you haven't heard from us within 48 hours of your course starting, please contact us at training@stjohn.org.nz providing the above reference number. Alternatively, call us on 0800 FIRST AID (0800 347 782) between 8:00am and 5:00pm Monday to Friday, or 7:30am to 12:30pm Saturday, and we'll be happy to assist further. Thanks for choosing Hato Hone St John — we look forward to welcoming you to your course.
Training team
Hato Hone St John
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